Damaged or missing items must be reported within 14 days of receiving order. To report damaged or missing items, please contact us via email or at www.chachacoap.com/contact.
Returns: To be eligible for returns, each items must be (1) unopened, (2) unused, (3) in original packaging. Due to the sensitive nature of our products, open and used items will not be accepted for return. Some exclusions apply to our return policy. For more information regarding a return, please contact us via email or at www.chachacoap.com/contact.